No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

Use of Information

Your information is used to provide counseling and other therapeutic services, process payments, communicate with you, and improve our services. 

 

Data Security

We implement various security measures to ensure the protection of your personal information against unauthorized access, alteration, disclosure, or destruction.

 

Consent for 10DLC Messaging

By providing your mobile phone number, you consent to receive text messages from us for appointment scheduling, appointment reminders, treatment follow-up, and other healthcare-related communications. Standard message and data rates may apply.

 

Message Content and Frequency:

Our text messages are intended to provide valuable information related to our services. We commit to sending messages at a reasonable frequency and ensuring the content is relevant and appropriate.

 

Opt-Out/HELP Policy

You have the right to opt-out of 10DLC messaging services at any time. To opt-out, you can reply with a specific keyword like 'STOP', ‘END’, or ‘CANCEL’ or contact our office directly: 919-791-5611 option 1.

You can also respond ‘HELP’ to any message to get more information. 

 

Prohibited Content

We strictly adhere to regulations prohibiting certain types of content. This includes, but is not limited to, content related to SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco), as well as any fraudulent, malicious, abusive, or illegal content.

 

Data Protection and Privacy:

We prioritize the security and confidentiality of your personal information. Our systems and processes are designed to protect your data and comply with relevant data protection laws.